it is little things that happen. and it keeps on continuing. it never ends, the situation. >> and i would like to add, too, it is not just the victims that are there, but it is the families that suffer, too. and we always tend to forget them and they're the ones that are suffering, too. and they're going to have a new normal, too. and they need to seek help immediately. and they need to become part of the new national victims help line system, to tell their stories because it helps to be heard. >> all right, well, thank you so much to both of you. as the parents clutch their cell phones and are just praying for their children to be alive. still to come, morgan spurlock comes "outfront." makes it like two deals in one. salesperson #2: actually, getting a great car with 42 highway miles per gallon makes it like two deals in one. salesperson #1: point is there's never been a better time to buy a jetta tdi clean diesel. avo: during the first ever volkswagen tdi clean diesel event, get a great deal on a jetta tdi. it gets 42 highway miles per gallon.