consequences the ones that you're going to make sure don't balloon? and they did balloon. so the president is talking about accountability and heads will roll, without using those words. he seemed to make this an opportunity for him. because there have been multiple calls every day in the briefing room for the president to come out and speak about this. it has been one month since the story broke. >> and now he's been there, and what's critical here is he said, michelle, ultimately, as commander in chief, i am responsible. i want to bring in jeffrey toobin on this issue. i'd like to always look for the defense in certain issues. he certainly did lay it out. he said there are 85 million appointments made every year within the veterans administration. he also said that this is a compounding problem because we've been at war for a decade and many of our existing veterans are also aging and therefore needing more care. ultimately, is this any defense, given what drew has been able to very clearly lay out, is there anything that could be considered criminal here?