accepting a resignation or allowing him to continue the problem even though there's only a few years left in this administration. >> reporter: i think if you look at what happened with hhs secretary kathleen sebelius, that could be illustrated, could give us a hint as to how the administration could handle this. they left secretary sebelius in place even as that disaster rouse rollout of healthcare.gov was on going. there were many, many problems with that. they kept her in place so she could be there to fix the problems. once the system looked like it was on track, when they met and surpassed their goals for sign-ups, that's when she bowed out. that's certainly how they handled the last really big scandal when it comes to management, something similar to this situation. the president has been inclined to show support for secretary shinseki saying he's put his whole heart and soul into this job. you heard the secretary himself talk -- it was to homeless