there is no wants, ambiguities, we don't have records, we don't have notes, we don't of court recollections, correct? >> it is situational things that trigger memory. especially when i am dealing with the european union, i'm dealing with the 28 member countries, i'm dealing with other countries that are not in the european union that are part of my mandate, i'm dealing with a white house leadership, there is a lot of stuff to juggle. as i said in my opening statement, a phone call for me with the president of the united states or the president of fill-in the blank country while people who get a call like that maybe once once-in-a-lifetime, a call like that might be very memorable they might remember every thinking about it. i'm doing that all day long and i'm not saying it in a way of being bragging or anything like that but it is part of my routine day. all of these calls and meetings with very important people tend to sort of blend together until