people owned. i met one man this morning who lives just across the street here. he said that he appreciated officials being here, the president, senators, local leaders, but he also said that talk is cheap and what they need is help. he said he was frustrated that people keep saying, hey, what do you need. his answer was, just look, this is pretty obvious what i need. i need anything, any sort of financial assistance. we have nothing. and just to give you a sense of what this one family went through, his 7-year-old son, zachary, talked to me about that night. that window up top there, that's where they were rescued from. listen to what zachary told us. >> my mom has to unscrew the air condition so we could get out of my room. so we were saved by the rescue team. we climbed onto the roof and then the person picked and carried me up to the boat and