talking about incidents of domestic terrorism in this country. but nonetheless, do you know if, in fact, for instance, on these law enforcement teams, when in fact negotiating in a situation with a hostage taker, there are folks that are trained not just to deal with the law enforcement aspect of this but the psychological aspect of all of this in dealing with a hostage taker, their mental state? >> for sure on the -- in the emergency and crisis situation, we have very well-trained law enforcement across the country. and i think we have people right now who are very well-equipped to be handling the hostage negotiation and the hostage -- and any hostage situation from the standpoint of real expertise about the mental and psychological state of the person on the other end of that phone line. but where we are not doing as well, and it's not across the board, but it's investing in an earlier community-based sort of social work type approach that is outside of the realm of the security and intelligence and