Share this article Share this article ResearchAndMarkets.com's offering. The report provides an exhaustive analysis of the global UCC industry. The study includes market size estimates and forecasts in terms of both revenues (US$ Billion). The historical market size of the unified communication market provided for the year 2018, a market estimate for the year 2019, and a forecast for the period (2020 - 2028). This report also covers an in-depth analysis of key market segments based on deployment, end-use, and geography. The study also highlights the market positioning of the key players and their market winning strategies. Unified communication and collaboration include packaged solutions such as instant messaging, unified messaging, collaboration systems, mobility, conference solutions, transactional and informational systems, and other real-time and non-real-time systems. The global unified communication and collaboration (UCC) market is expected to grow with the adoption of bring your own devices (BYOD) and rising work-from-home culture due to the ongoing COVID-19 pandemic. Unified communication can be used for enterprises' social networking and other communication applications.