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Istanbul Airport serves 64.3M passengers in 2022, up 73.8% on yearly basis - Anadolu Agency

SFO earns ‘Voice of the Customer’ recognition from ACI World By TBM Staff | Mumbai The San Francisco International Airport (SFO) has been recognised by Airports Council International (ACI) World for their “Voice of the Customer” initiative, which honours airports that continued to prioritise customers and ensure their voice was heard during the COVID-19 pandemic. Despite the significant challenges posed by this pandemic, SFO has continued to gather feedback from passengers using ACI’s Airport Service Quality ...

ACI recognises 140 airports for ‘The Voice of the Customer’ programme By TBM Staff | Mumbai Airports Council International (ACI) World has revealed those airports that have continued to prioritise listening and engaging with customers during the COVID-19 pandemic. ‘The Voice of the Customer’ recognition is for airports which demonstrated significant efforts in gathering passenger feedback through the Airport Service Quality (ASQ) programme to help them better understand their customers during the pandemic. To qual...

The 'Voice of the Customer' initiative by the Airports Council International World recognises airports that continued to prioritise their customers and remained committed to ensuring that their voice was heard during the novel coronavirus pandemic in 2020