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A former staff member at a recently shuttered restaurant in California is warning consumers that paying nebulous, mandated add-ons — which eateries often claim give their non-tipped teams a more livable wage, or access to better healthcare — might amount to little more than a "facade."
A Vietnamese restaurant in California was put on blast when a customer shared a photo of their receipt which included an automatic, 18% service charge "for parties of one or larger."
Restaurants across the US are implementing employee wellness and kitchen appreciation fees — which can tack on as much as an extra 20%.