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checking in at home or online. >> neil: it's a machine. right? there's no people in the machine. >> that's true. there's no people in the machine. if you do need help though, there are people at the ticket counter to help you if you're encountering an issue using the app or checking in online. it also serves another purpose where the airlines are able to gauge an advance how many backs will be checked or how many people are checking in to make their way on the airplane to gauge how full and how heavy these airplanes will be. >> neil: how are we doing on fees now? it depends on the airline. a lot of them will tease you with the discounted fares and the like but they're harder to find. assess it for me. >> yeah, you know, depends on the airline you're flying on. the airlines that deem themselves low cost carriers, you're looking at fees for everything. looking at fees for calling the 1-800 number, printing out the boarding pass. if you make your way to the gate
they're trying to shuffle here and get through the security checkpoint. if you're coming to the airport and you are thinking about having them print their boarding pass here, we're told that some of these airlines will make people dish out $25 a pop, so they want you to use your digital boarding pass. some people like to have the security of having the print-out with them, neil. back to you. >> neil: $25 to print out the boarding pass that you just paid for? not on my watch, young lady. >> nickel and diming people for everything. >> neil: thanks, madison. taking a look at the roads right now. thou are they looking, madison? >> not good. memorial day weekend is here, neil. but so is the traffic. we got people slowly moving behind me. this is kind of been the case the last couple hours. that's because 42 million americans are planning on traveling this weekend and of that group, 37 million expected to get to their destination by driving. everyone is going to be paying a
>> aaa says the worst time to drive is now until 6:00 p.m. you about you, but the your world viewers should stick around. wait it out. watch the show and enjoy some time at home and hit the road and hopefully avoid the traffic. neil? >> brilliant idea. by the way, the check is in the mail. great job as always, madison. let's go to bobby lori about this, travel expert. i didn't know that some airports and our airlines will charge you to print out your boarding pass. for a lot of folks, it will be a surprise. how common is that? >> hi, neil. thanks for having me back. i knew you would come back to this topic. it's becoming more and more common now, believe it or not, since we had the staffing shortages last summer. this is the airline's way to meet in the middle here. you don't need so many people at the ticket counter if you're having most of the passengers
chief saying passenger volume is back to prepandemic levels. here is tom costello. >> you have a boarding pass. >> reporter: countdown to the getaway, with 10 million air travelers expected through tsa checkpoints this long weekend. 2.6 million on friday alone. >> you've got to be flexible. >> you've got to roll with it. what else can you do? >> reporter: the nation's airlines promising no repeat of last summer's travel chaos that began a year ago this weekend whenev didn't have the crews to fly the flights they'd sold. stranded passengers and mountains of misdirected luggage. by labor day, 20% of summer flights had been delayed. then in december, a computer failure forced southwest airlines to cancel more than 16,000 flights. in january, an faa computer glitch and national ground stop. >> the delay rates were at unacceptable proportions last year. and it's important that that not happen again. >> reporter: now the airlines face their biggest test of 2023.
>> first, i'll tell you record numbers we are seeing for memorial day weekend are kind of going to mirror what we're going to see throughout summer. trip adviser says 82% are planning a trip and 80% planning to travel domestic. the airports madison mentioned will be busy throughout summer. one of the most important things you can do is arm yourself with information and tools to use going into a busy travel weekend like this. so number one, download your airline's app. this gives you fast access to get your boarding pass, getting through security, having all of that information at hand, along with that make sure that you are signing up for those push text notifications via the app. the airline will send to you if there's a delay, cancel agency. you can communicate by the app or get on the phone with them more quickly and
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