SFGTV March 14, 2015
So insure theres no type of when the member goes to see their decrease theyre aware of the change i mentioned were implementing an enhances Service Model i want to highlight is couple of things how we help retirees to enroll after the effective dates the next couple slides talk about the call centers all of the the call centers or centers a staffed with representatives that focus on medicare populations theyve all been trained with cultural training to know about the benefits for the city and county of San Francisco as well as your culture here and we basically provide them with all the inform...