Time for Hotels to Stop Cheating on Their Branding
Hoteliers could do a better job at branding. An interview with the man who literally wrote the book on Hospitality Branding, Chekitan Dev.
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Hoteliers could do a better job at branding. An interview with the man who literally wrote the book on Hospitality Branding, Chekitan Dev.
COVID-19 testing requirements for inbound international air travelers came to an end over the weekend, raising hopes that the U.S. travel/tourism industry will get an additional boost in what is...
Marriott International is the world's largest hotel company, tucking travelers into nearly 1.5 million rooms in more than 8,000 properties. Yet, when I embarked on a recent quest for accommodations in Annapolis, Md., the hospitality behemoth did not lead me to any of its brands — four in Maryland's state capital alone — but to a charming pied-a-terre with a gourmet kitchen, a balcony fit for Romeo and Juliet, and a staff quick to assist with issues major (unlocking the door) and minor (locating the ground coffee).
Simply feeling relaxed on vacation doesn't cut it anymore for a growing number of travelers.
Andy Warhol's Shot Sage Blue Marilyn breaks record at auction, architects pressure AIA to help improve workplace conditions, and more.