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Tony D's Italian restaurant moving to University Ave. in Rochester NY

Tony D's restaurant has gone through many changes over the past 15 years, but chef Jay Speranza has been the constant.

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These companies received PPP loans and still laid off workers

These companies received PPP loans and still laid off workers
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Detailed text transcripts for TV channel - MSNBC - 20100905:11:35:00

friends and family had their doubts, especially since they were opening their doors in the middle of a recession. >> when we first told them the idea, they're like that's not going to work. you can't have bowling and music at the same time. >> people thought we might be crazy or ahead of the curve especially in terms of locating in a place where there's really no walk-by traffic. >> in other to keep people coming, they knew they had to provide fantastic service. partnering with a local brewery and a city restaurant group was just the start. the rest is all about making customers feel welcome. >> you're going to find people who really want to engage with them and are solicitous of what they need. the thing that's really, really great is trying to keep the customer service at a high level, keep everybody focused on that. >> and the customers seem to notice. at brooklyn bowl and at bowl more, they just keep coming. so much so that the downturn has translated into an upswing for both of these businesses. >> at the end of the day, going bowling isn't very expensive. you don't need financing to do this. everyone can do it.

Bowling , People , Idea , Friends , Music , Recession , Doors , Terms , Doubts , Family , Middle , Curve

Detailed text transcripts for TV channel - MSNBC - 20100425:11:37:00

Detailed text transcripts for TV channel - MSNBC - 20100425:11:37:00
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People , Lets-go-bowling , Idea , Friends , Recession , Doubts , Doors , Music , Family , Middle , Curve , Customers