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On receipt of the TC600 manually capture the claim. Follow step 1 of the guidance in TCM0062140 then return to this guidance Note: Where both customers have a NINO or NONO you need to select ‘Store’ when you access the ‘Summary Screen’. Note: Where one or both customers do not have a NINO or NONO you can select ‘Process’ as this will create a verification failure. set up a manual file and record on form TC648 check the claim to see if the customer is present and ordinarily resident in the UK. Follow the guidance in TCM0128120. If the customer is present and ordinarily resident in the UK, go to Step 3. ....
If it’s a single claim by one customer, go to Step 6. If it’s a joint claim by two customers, go to Step 8. Step 6 Use Function MANAGE VERIFICATION FAILURES to check which residency rules the customer has failed verification on. To do this select the record you want to investigate select [Investigate]. You will be taken to the Investigate Verification Failure screen check which residency rules the customer has failed verification on Note: Check Household Notes to check if the claim has already been referred to the Persons From Abroad (PFA) Team or International Team. If the claim has been referred to the ....
TCM0306200 - Specialist areas: international: pre-award: international pre-award claims - Crown servants You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Reasons not to follow this guidance Neither customer on the claim is a Crown Servant or NAFFI Worker. Checklist Background Note: This guidance does not include Crown Servants posted overseas whose partner is a non-UK national who does not have a National Insurance number. If both the Crown Servant and partner are non-European Union (EU) nationals - for example, a Ghurkha married to a Nepalese - the claim should be referred to the Persons from Abroad Team (PFA) for them to consider residency. ....
TCM0290170 - Specialist areas – Persons from abroad: Gateway Protection Programme You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist you have the correct user roles to follow this guidance you are in the correct MU. Follow the guidance in TCM0322460 you have access to the tax credit computer system (NTC) you have access to the Child Benefit Service you have access to the NIRS system you have access to Accessing DWP Data (ADD) browser system the claim form you are processing has ‘Gateway Protection Programme’ clearly marked on the front of the form ....
UK state pension the customer lives in Norway, Iceland and Liechtenstein or Switzerland. For these countries you will need to contact your Technical Advice Line Liaison Officer (TALLO) for further advice. Guidance Note: when sending customer, staff or process data to another individual or team, make sure you follow the latest data security guidelines or contact the Data Guardian / Data Security Team for advice. Background A European Union (EU) national in another Member State can claim family benefits for a deceased worker under Article 67, 68 and 69 of European Community (EC) Regulation 883/04. EC Regulation 883/04 came in force on 1 May 2010 and applies to nationals of the UK, Denmark, Sweden, Republic of Ireland, France, Germany, Spain, Portugal, Netherlands, Austria, Belgium, Finland, Italy, Luxembourg, Greece, Estonia, Latvia, Lithuania, Poland, The Czech Republic, Slovakia, Hungary, Slovenia, Cyprus, Malta, Bulgaria and Romania residing in EU member s ....