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Hotel Communication Network (HCN) has developed a NEW program that is turning traditional room service operations from a loss leader to a profit center. Rather than placing more stress on limited staff or requiring guests to use a mobile app delivery service such as DoorDash or Uber Eats that requires them to meet drivers in the lobby, HCN has developed an alternative service that is boosting revenues and satisfaction scores.

In today’s world there is an app for almost anything, and one can’t deny that apps have greatly simplified our lives. Just think of how many apps you’ve used today! Some you may even deem essential to your daily professional life.

Anna Wolfe, Senior Editor - Restaurants In-N-Out's two locations in Colorado are dealing with a COVID-19 outbreak among employees. As many as 145 employees from the Colorado Springs and Aurora In-N-Out locations have tested positive for COVID-19 since an initial outbreak in December, according to a report released by the Colorado Department of Public Health and Environment on January 6, the Denver Post reported. Adhering to Sanitation Protocols "Based on Public Health’s follow up and investigation, In-N-Out is adhering to frequent cleaning and disinfecting protocols, in addition to enactin...

Emily Wilson, Marketing Manager HTNG This year’s HT-NEXT conference took place “online everywhere” on December 1 through 3, and is now streaming on demand for registered attendees at HT-NEXT.com. Over the course of three days packed with networking, workshops, and educational sessions, Hospitality Technology and HTNG partnered to bring hoteliers and solution providers together in a unique, immersive virtual environment: HOTEL NEXT, including a simulated lobby, guestroom, restaurant, back office and much more. Disney Sets the Stage Day 1 kicked off with a keynote from Tilak Mandadi, Exe...