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Hotel Communication Network (HCN) has developed a NEW program that is turning traditional room service operations from a loss leader to a profit center. Rather than placing more stress on limited staff or requiring guests to use a mobile app delivery service such as DoorDash or Uber Eats that requires them to meet drivers in the lobby, HCN has developed an alternative service that is boosting revenues and satisfaction scores.

Forty-year hospitality industry technologist Neil Schubert has joined Canada-based Hotel Communication Network (HCN) as Chief Product Officer. With 20 of those years spent spearheading the technology initiatives for Marriott International, Schubert brings to HCN a wealth of knowledge in application development, product management, systems integration, financial systems management, infrastructure, IT architecture, and field service. His goal is to strategically transform HCN into a global hospitality communications brand. HCN’s Navigator tablets are quickly gaining traction in hotels as a two...

Forty-year hospitality industry technologist Neil Schubert has joined Canada-based Hotel Communication Network (HCN) as Chief Product Officer. With 20 of those years spent spearheading the technology initiatives for Marriott International, Schubert brings to HCN a wealth of knowledge in application development, product management, systems integration, financial systems management, infrastructure, IT architecture, and field service. His goal is to strategically transform HCN into a global hospitality communications brand. HCN's Navigator tablets are quickly gaining traction in hotels as a two-w...

♪ ♪ >> i'm an american soldier. >> i'm an american soldier. i will never accept defeat! i will never quit! i am an american soldier! after our country was viciously attacked in september of 2001, i enlisted in my state guard, the georgia state defense force, and i proudly served for more than eight years. but i am proud today to serve on the team with hln's robin meade, we have traveled to the national infantry museum near fort benning, georgia, to answer the questions of soldiers and their families about their wallets. why? so they can be as savvy about money as you are. i w...

barack obama making the first presidential trip to asia. he says america needs to improve alliances there. you'll hear how he thinks that will affect you. he had a heart attack after a marathon and technically died. well now, he's alive to talk about it. hear what doctors did to revive him after 40 minutes. >> five, four, three, two, one. >> set an emotional record-setting domino effect. wait until you hear how many tiles they set up for their shining moment. hey, there. thanks for having us over. this is hln "news and views," this is virginia cha. president obama is now in singa...