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With increasing demand for two-way guest communications, Hotel Communication Network (HCN) is expanding globally. Developer of the widely popular, modern, multi-lingual Navigator 2.0 in-room tablet platform has recently opened a new sales office in London. Mark Brooks-Belcher will serve as VP of Sales for the UK and Europe region.
Hotel Communication Network (HCN) has developed a NEW program that is turning traditional room service operations from a loss leader to a profit center. Rather than placing more stress on limited staff or requiring guests to use a mobile app delivery service such as DoorDash or Uber Eats that requires them to meet drivers in the lobby, HCN has developed an alternative service that is boosting revenues and satisfaction scores.
More people are working and learning from home than ever before, and as such they have become dependent on tablet computers to engage with the world and be entertained. Ready to travel, these #WorkFromAnywhere individuals expect tablets to be part of their journeys. Hotel Communication Network (HCN) has re-engineered its in-room Navigator tablets to give guests more control over how they experience the hotel and engage with staff. The NEW Navigator 2.0 tablet solution – featuring real-time language translation – makes two-way communication effortless and operators can easily update and sel...
Forty-year hospitality industry technologist Neil Schubert has joined Canada-based Hotel Communication Network (HCN) as Chief Product Officer. With 20 of those years spent spearheading the technology initiatives for Marriott International, Schubert brings to HCN a wealth of knowledge in application development, product management, systems integration, financial systems management, infrastructure, IT architecture, and field service. His goal is to strategically transform HCN into a global hospitality communications brand. HCN’s Navigator tablets are quickly gaining traction in hotels as a two...