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Nearly two thirds of UK enterprises have invested in improving digital customer communications during the pandemic


Nearly two thirds of UK enterprises have invested in improving digital customer communications during the pandemic
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But over half believe their short-term fixes won’t be fit for the long term
Crawley, UK, April 21, 2021 – With most people locked down and relying on digital communications during the pandemic, around two thirds (64 per cent) of UK IT leaders questioned in a new survey reveal that their organization has made technology changes to improve digital interaction with customers. The same number of respondents (64 per cent) have made changes to handle greater volumes of interaction on their websites, social media and other digital channels. However, in each case more than half (56 per cent), expect to make additional investments to ensure those changes work in the long term. ....

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UNICOM® Systems, Inc. Releases UNICOM Digital Transformation Toolkit (UDTT™) 10.2


UNICOM® Systems, Inc. Releases UNICOM Digital Transformation Toolkit (UDTT™) 10.2
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MISSION HILLS, CA – April 21, 2021 – UNICOM Systems, Inc. has announced the release of UNICOM Digital Transformation Toolkit (UDTT) 10.2. UNICOM Digital Transformation Toolkit supports faster multichannel application development, especially for the banking industry. It provides runtime infrastructure based on IBM WebSphere Application Server to deliver targeted, multichannel marketing campaigns for retail banking. UDTT provides a development environment with design templates to support high-volume and transactional-oriented banking functions.
CEO and Founder, Corry Hong states, UNICOM s approach to Digital Transformation includes UDTT and the newly introduced UNICOM Universal Gateway (UniGW®), a management dashboard designed to provide real-time views into operational business performance. This approach enables strategic decision making and correlates the massive ....

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