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New partnership mobilizes AI and enterprise information management to tackle inbound communications challenge

New partnership mobilizes AI and enterprise information management to tackle inbound communications challenge
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Macro 4 and Charta Porta to offer automated ‘virtual mailroom’ solution
Crawley, UK, February 3, 2021 – A new partnership between Macro 4, a division of UNICOM® Global, and Charta Porta, a value-added consultancy which specializes in document automation technologies, marries AI-driven Natural Language Processing (NLP) with Macro 4’s enterprise information management (EIM) suite. This creates an intelligent automated solution for handling the influx of inbound email, SMS, social media and other digital correspondence that overwhelms many businesses today. By automating slow, manual processing, the solution can supercharge response rates, boost customer service and enhance the customer experience while driving back-office efficiencies. Personal or sensitive data within inbound correspondence is automatically identified, allowing the correct retenti ....

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UNICOM Global and IBM Corp. have agreed to a transaction whereby UNICOM will purchase new IBM z15 Processor and IBM FlashSystem 5100

UNICOM Global and IBM Corp. have agreed to a transaction whereby UNICOM will purchase new IBM z15 Processor and IBM FlashSystem 5100
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Enterprise-class platform to power digital transformation, application modernization and hybrid Cloud solutions for Federal and Global 2000 clients
MISSION HILLS, CA, January 20, 2021 – UNICOM® Global and IBM Corp. have completed a transaction whereby UNICOM will purchase the latest IBM z15 business-class processor and IBM FlashSystem 5100 as a foundation for the company’s multi-platform digital transformation, legacy application modernization and hybrid Cloud solutions, to be hosted at the UNICOM Technology Park Innovation Labs in Chantilly, Virginia.
Corry Hong, UNICOM Founder, President and CEO ....

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