CSPAN Tonight From Washington September 30, 2010
in a manner that follows the best practices of plain language writing. using these complex forms, letters imposes unnecessary hardships on american citizens and replacing them with plain language will improve service to the public, save time that agencies currently spend answering questions about what documents mean and make it easier to hold agencies accountable for their work. this will make it easier for americans and small businesses to work and understand their government. i thank my colleagues on both sides of the aisle who join me today for standing up for plain language and p...