Stay updated with breaking news from Lilly Jan. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Many establishments are stretching their hours beyond traditional mealtimes, aligning with shifts in pandemic-era eating habits, finding effficiences and even bringing in more revenue.
Reservation cancellation fees are becoming increasingly common. Only 4% of restaurants levied them in 2021. That's now up to 17%.
More restaurants are charging people for canceling a reservation late or not showing up at all. Diners don't like the fees, but they seem to work.
Complaints about restaurants? I field dozens every week as the host of my every-Wednesday online chat, where readers can ask me anything and everything about the industry I cover. Some people want to ...
The pandemic threatened the survival of self-serve restaurants. Now they’re back and better than ever.