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EDD says it will automatically add new unemployment benefits By Carolyn Said Congress cut it close with unemployment benefits when it passed the American Rescue Plan, which extended the benefits just days before their March 14 expiration date. President Biden signed the $1.9 trillion stimulus package Thursday, ensuring that the benefits, which now include a $300-a-week supplement, will be extended until Labor Day. Popular Searches Some jobless Californians who depend on that money can breathe a sigh of relief. Although the state Employment Development Department had to revamp ...

Cost Of Deloitte’s EDD Phone Center Balloons to $55M, As Millions Of Calls Go Unanswered Listen The Employment Development Department office in downtown Sacramento. Andrew Nixon / CapRadio Updated 3:06 p.m.: This story has been updated after CapRadio received comment from the EDD and Deloitte. Multinational consulting firm Deloitte earned up to $55 million for running a call center that has left millions of unemployed Californians on hold for hours — often with no answer — struggling to access their benefits. A CapRadio review of data from the ...

California unemployment: New EDD call center employees finish training, wait time still 40 minutes A year into the pandemic and the state's unemployment call center is still overwhelmed with callers. KGO Share: SACRAMENTO, Calif. -- A year into the pandemic and the state's unemployment call center is still overwhelmed with callers. On Thursday, the Employment Development Department announced that 251 new call center workers completed the department's expedited training program earlier this week. But even with nearly 3,500 agents, the average wait time to reach someone is about 40 minutes. Als...

Nichols, a 63-year-old executive administrative assistant for a nonprofit, was furloughed in March and just recalled to her job in January. The "saving grace" for her financially was the fact that her husband is self-employed as a property manager, Nichols says.  Knowing she'd have to pay taxes on her unemployment, Nichols tried to be proactive by opting to have the state withhold a portion of her payments in advance. But when her 1099-G arrived in the mail, she discovered she's on the hook for taxes on $23,076 of her unemployment benefits. "It was a complete surprise to me," she says. "I ju...

What is the best way to talk to someone with the EDD? You might think calling on the phone may be the best way to talk to someone, but you may be able to get your question answered by first doing some research online. The EDD website has an FAQ section that is updated weekly. "Often times I hear from our call center representatives that the information someone waited forever on a phone to try to get could have been found in much, much quicker time on our website," said Levy in an interview with ABC7. If my claim year hasn't ended but my money has, do I still have to wait to reapply for a new ...