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>> my first thought was the four people i have upstairs, i want to make sure they're not scared to death, that they're safe. >> reporter: but it was too late, the fire too intense. amanda's 911 call was heartbreaking. >> i have four children dead in the house! incinerated. >> reporter: as amanda grieved the loss of four children, she realized none of the smoke alarms in her home had sounded during the fire. >> i knew they worked. and then when it was time, they never went off. >> reporter: so why didn't they? the answer according to experts may come down to a simple frightening truth...

point north of kansas city up to close to 20 inches that fell in colorado. it's a whole lot of snow. and right now, winter storm warnings stretch from kansas all the way to pennsylvania. we want to check in with gio benitez who's in kansas city this morning, a place i have been too often this winter. gio. >> reporter: you know what, ginger, if you have been here twice before, we know that kansas city has had a rough winter. now, with this third major snowstorm, lot of people are saying, it's a rough spring. ten states hit by a wicked snowstorm overnight. the huge storm ravaging the m...

we will do what is necessary to prevent iran from getting the world's worst weapons. >> reporter: president obama has had a frosty relationship with prime minister netanyahu, but on this trip both men have been determined to show that they are staunchal lies, maybe even friends. obama joking about meeting netanyahu's sons. >> they are very good-looking young men who clearly got their looks from their mother. >> well, i can say the same of your daughters. >> reporter: after meeting with obama for more than two hours netanyahu affirmed his trust of the president when it comes to iran. ...

i liked that about her. >> charity made todd promise this move was their last. >> i love north charleston. i love the department i work for. i love the area and this is home. >> where is he at? >> on the corner. >> jamel is charity's partner and just as driven to catch criminals. you're an aggressive cop. >> i'm an aggressive narcotics detective and my passion, i chase drug dealers. >> but jamel, a navy veteran, is also a father of four. he is raising 14-year-old jamarney, who lives with him. >> she gets up in the middle of the night and she sees me not in my room and she'll pick up ...

the noon blessing from his papal apartment window to the crowd gathered below in st. peter's square. this, just hours after he surprised everyone after getting out of his car and mix it up with the crowd in vatican city. let's go back to ron with more. hey, ron. >> reporter: good morning to you, dan. this was the pope's first public appearance since he first appeared on the balcony of st. peter's basilica. that was last wednesday night. there was a huge crowd out here today, estimated from 100 -- 150,000 maybe 200,000 people, testimony to the popularity of just four days into his pap...