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Top News In Operational Customer Data Platforms Today - Breaking & Trending Today

Gain Smarter CX Insights With AI-Driven VoC Programs

Fueled by advancing technology, Voice of the Customer programs allow organizations to gain real-time CX insights. Learn more. ....

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Is Your CX Strategy the Best It Can Be? Customers Say 'No'

Think you have a successful CX strategy in place? Your customers might not agree. Learn exactly what the CX perception gap is and what causes it. ....

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How To Improve Your CX Strategy With Data Science

Are you getting the most out of your data? Learn how to leverage this information to better understand your customers and strengthen CX . ....

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Talking Customer Data Platforms With Tony Byrne

CX Decoded caught up with Tony Byrne of Real Story Group to discuss the evolution of Customer Data Platforms and how marketers are using the software. ....

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Data Deluge Complicates the Decision-Making Process for CMOs

Is too much data hurting your marketing strategy? Learn how to cut through the deluge to find meaningful metrics, gain better insights and grow your brand. ....

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