Hard to weight times and improve accuracy of claims. mostly by paper digital files. even that transition halls had had share of problems which kind of cases are getting the brush off? a word, john. the toughest once. bonus structures at the v.a. in recent years are invent sizing claims processors to more documentation or follow up. this department charged with complex claims from a high volume of veterans and things that happen in the environment. you better have the right set of hifer and fire good and bad employees. the number of claims that lang wish gished for more than four months doubled from 2010 to 2011.