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the world. i m whitney wild. the death toll from that huge winter storm keeps rising. it is now up to 62 deaths across 11 states. of those by far the greatest share were in erie county, new york, where at least 37 people died. a horrible storm with too many deaths. we know without the work of these first responders and others, more people would have died. first responders are still checking on callers they couldn t reach in buffalo which was buried under nearly 52 inches of snow. overnight buffalo lifted a driving ban. cnn s miguel marquez has more on the digout. reporter: buffalo digging out. officials here responding to criticism they should have done more. 35-mile-an-hour wind gusts for three hours straight with less than a quarter mile visibility. monique alexander died in the storm on christmas eve. a buffalo native who had been through many snowstorms here thought this one was the same. we were waiting for her to come home. i knew something was wrong r ....
right now. first, my personal apology on behalf of myself and everyone at southwest for all of this. second, a pledge to do everything we can and to work day and night to repair our relationship with you and offer some new resources that we have to get you the fastest information and fastest service possible. it is the top of the hour, 8:00eem eastern. we re glad you re with us. it is december 29th. welcome to cnn this morning. i think everyone wants an apology. i m confused because he said at one point that if you still haven t gotten your bad you could get it at no cost to you, which is you could get back at what you own. so we re talking about this apology this morning from southwest airlines. this time from the chief commercial officer brian green. this comes at 2300 more southwest flights today have been canceled and they announced new ways they are planning to help stranded customers. listen to this. you could submit a full refund request for any can ....
hello, everyone. at this hour southwest apologizes for a nationwide travel calamity warning passengers it pay take days to solve a giant puzzle of canceled flights. and silence from top republicans raises a big question, will incumbent new york congressman george santos get away with lying to voters about nearly every detail of his life? plus, a supreme court ruling keeps in place a trump era immigration measure and leaves thousands of migrants in limbo. that s what we re watching at this hour. good morning, everyone. i m amara walker in for kate bolduan. welcome to the seventh day of holiday travel chaos and it won t be the last. for southwest airlines passengers relief could still be days away. the airline canceled more than 2500 flights both today and yesterday accounting for more than 60% of its entire schedule. these issues began with the widespread deadly winter storm, but weather is not to blame for the lingering problems with southwest s system. the u.s. trans ....
Pieces of equipment, city, county, state, equipment from municipalities in the region across the state, and even as far as new jersey. this was a historic storm. bufrl was ground zero for the storm. the impacts and in the city of buffalo were greater than anyplace else in the region. mayor, i do want to end with something amazing we ve been seeing this week and that is the response from many of the people in buffalo. yesterday on this program, we high lyled the work of two amazing women, shakira autry, who saved the life of a man named joey white, she joined us and here is what she shed about rescuing him from a snow bank. listen. we we just immediately brought him in like family. i would do it 100 more times no ....
Business when the extreme conditions started up. if you need shelter, come to 707 to get warm. heat and electricity. reporter: he ended up hosting up to 40 people over two days at his cnc cuts barber shop. you ve got to come together and a lot of times people are selfish so at that moment i was just thinking about clearly all of this stuff. i was thinking about keeping people warm. it was really that simple. reporter: then there was shakira autry who heard a man she didn t know screaming for help. his hands had big eyesice ba on his hands. reporter: joe white who is developmentally disabled lost in whiteout conditions. autry didn t know him. she saved him. we ve got to get some help. he has gang green on his hands. he s going to lose his hands. ....