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During this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff o...

We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the...

Visibility, especially during time of shelterinplace and during this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy...

Of a short period of time. I want to say right now we have our second hearing next tuesday on the Affordable Care act. Thank you everyone for joining us and thank you to the staff. We are holding this hearing virtually in compliance with regulations for Remote Committee proceedings and as resolution 965. This is my first hearing is chairman of the subcommittee on oversight and my First Official virtual oversight subcommittee hearing in the ways and Means Committee. Before return to todays important topic i want to remind members of a few procedures while we navigate this platform. First, consi...

Weve got a great response out of our short period of time and i want to say right now we have our second hearing next tuesday on the Affordable Care act. Thank you everyone for joining us and thank you to the staff. We are holding this hearing virtually in compliance with regulations for Remote Committee proceedings and as resolution 965 and this is my first hearing is chairman of the subcommittee on oversight and my First Official virtual oversight subcommittee hearing in the ways and Means Committee. Before return to todays important topic i want to remind members of the decisions and proced...