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UNICOM® Systems, Inc. releases Focal Point V.7.4.3 with enhanced analytics, data visualization and reporting for project portfolio management

UNICOM® Systems, Inc. releases Focal Point V.7.4.3 with enhanced analytics, data visualization and reporting for project portfolio management
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Nearly two thirds of UK enterprises have invested in improving digital customer communications during the pandemic

Nearly two thirds of UK enterprises have invested in improving digital customer communications during the pandemic
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But over half believe their short-term fixes won’t be fit for the long term
Crawley, UK, April 21, 2021 – With most people locked down and relying on digital communications during the pandemic, around two thirds (64 per cent) of UK IT leaders questioned in a new survey reveal that their organization has made technology changes to improve digital interaction with customers. The same number of respondents (64 per cent) have made changes to handle greater volumes of interaction on their websites, social media and other digital channels. However, in each case more than half (56 per cent), expect to make additional investments to ensure those changes work in the long term. ....

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UNICOM® Systems, Inc. Releases UNICOM Digital Transformation Toolkit (UDTT™) 10.2

UNICOM® Systems, Inc. Releases UNICOM Digital Transformation Toolkit (UDTT™) 10.2
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MISSION HILLS, CA – April 21, 2021 – UNICOM Systems, Inc. has announced the release of UNICOM Digital Transformation Toolkit (UDTT) 10.2. UNICOM Digital Transformation Toolkit supports faster multichannel application development, especially for the banking industry. It provides runtime infrastructure based on IBM WebSphere Application Server to deliver targeted, multichannel marketing campaigns for retail banking. UDTT provides a development environment with design templates to support high-volume and transactional-oriented banking functions.
CEO and Founder, Corry Hong states, UNICOM s approach to Digital Transformation includes UDTT and the newly introduced UNICOM Universal Gateway (UniGW®), a management dashboard designed to provide real-time views into operational business performance. This approach enables strategic decision making and correlates the massive ....

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New partnership mobilizes AI and enterprise information management to tackle inbound communications challenge

New partnership mobilizes AI and enterprise information management to tackle inbound communications challenge
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Macro 4 and Charta Porta to offer automated ‘virtual mailroom’ solution
Crawley, UK, February 3, 2021 – A new partnership between Macro 4, a division of UNICOM® Global, and Charta Porta, a value-added consultancy which specializes in document automation technologies, marries AI-driven Natural Language Processing (NLP) with Macro 4’s enterprise information management (EIM) suite. This creates an intelligent automated solution for handling the influx of inbound email, SMS, social media and other digital correspondence that overwhelms many businesses today. By automating slow, manual processing, the solution can supercharge response rates, boost customer service and enhance the customer experience while driving back-office efficiencies. Personal or sensitive data within inbound correspondence is automatically identified, allowing the correct retenti ....

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UNICOM Global and IBM Corp. have agreed to a transaction whereby UNICOM will purchase new IBM z15 Processor and IBM FlashSystem 5100

UNICOM Global and IBM Corp. have agreed to a transaction whereby UNICOM will purchase new IBM z15 Processor and IBM FlashSystem 5100
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Enterprise-class platform to power digital transformation, application modernization and hybrid Cloud solutions for Federal and Global 2000 clients
MISSION HILLS, CA, January 20, 2021 – UNICOM® Global and IBM Corp. have completed a transaction whereby UNICOM will purchase the latest IBM z15 business-class processor and IBM FlashSystem 5100 as a foundation for the company’s multi-platform digital transformation, legacy application modernization and hybrid Cloud solutions, to be hosted at the UNICOM Technology Park Innovation Labs in Chantilly, Virginia.
Corry Hong, UNICOM Founder, President and CEO ....

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