the economy right now has been like the other two have said have been up and down. >> what's been the toughest part for you? >> well, the toughest part has been primarily just getting my foot in the door. the market has changed a lot with people sending in resumes in the thousands, and so it's hard really distinguishing yourself from everyone else without, you know, this personal face-to-face kind of thing. >> well, that's the beauty of you guys all writing in. we're able to talk about how diverse each one of you are so let's get down to business. cynthia robinson, are you ready? all right, let's start the clock. cynthia, kick it off. >> i'm cynthia robinson, a senior insurance professional, ready for an opportunity in commercial insurance. my global programs result in asset protection and six-figure savings for my clients. i'm multi lingual and have successfully operated in europe and latin america. i understand cultural differences in international