of times. maybe two or three times a year. so it's not a common or everyday experience, but it's also not a terribly surprising one. >> so what kind of conversations are you having with people who have experienced the same thing and trying to just do your duty? you know, you have a duty to help anybody. >> yeah. i mean, i've heard from many, many people this week, and most people have never talked about it before. and actually, that twitter thread that you read is the first time that i've really talked about it before. i think many of us have enkournd a ton of prejudice in our practices. we almost consider it a routine part of our jobs. and then every now and then there's a really extreme event, an interaction with a patient who is so intolerant that they just don't want to be treated by a physician based on razor some other characteristic of the physician, maybe it's that they're from another country or