up. the secretary chuck hagel has some thoughts on that subject and he shared them with my cnn colleague jake tapper in washington. hi there, jake, good to see you. what did hagel tell you? >> we talked about a lot of topics, syria, rescuing the girls in nigeria. the focus of the interview in many ways was of course memorial day. he of course comes to the va story from a very interesting perspective. he is a vietnam veteran, secretary chuck hagel, and, also, he worked for the va during the reagan administration and resigned in protest. so i thought he might have a specific reaction, so i asked him about it. are you appalled when you see these stories? >> it makes me sick to my stomach. because it is clear responsibility we have as a country, as a people, to take care of these men and women and their families who sacrificed so much. i know systems are imperfect, i