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>> reporter: abbie's family believes the hershey school made an inhumane decision by barring her from campus on a day she had looked forward to most of her life. >> they crushed her. they did. >> reporter: we wanted to find out why the school couldn't have allowed this child at the very least say goodbye to her friend she went to school with oover nine years. we looked over 400 pages of medical records after they received them from the school. they did indicate abbie received quality care by the school, and particularly from a school psychologist named dr. benjamin hurr. but they showed no concern that abbie could be dangerous to any other children. last april abbie acknowledged putting her arm around a house matt's neck after that housemate complained of aggressive behavior. it sounds like it could have been a serious incident, but the school's own psychologist downplayed it, writing we agreed that abbie is not a malicious girl and did not intend to harm her housemate. and there is more from dr. hur.
school denied her. >> in the name of the father, the son and the holy spirit. >> reporter: after abbie died, a funeral was held on the school grounds. and one of her house parents who lived in her small residence hall gave the eulogy. >> her smile conveyed her compassion. she cared for others in a way that i have not seen in many people. >> reporter: and this school, which did not permit abbie to go to the graduation did permit her to be buried in the hershey school section of the local cemetery. gary tuchman, cnn, hershey, pennsylvania. >> any way you cut it, a tragic loss for that family. coming up for us, four years after an entire family disappeared, investigators still trying to find out why. is this a missing persons mystery that turned into a murder mystery? and later, we're going to go to brazil, where the usa was knocked out of the world cup just a short time ago. belgium! ups is a global company, but most of our employees live in the same communities that we serve.
two days before the graduation, he declared abbie is an excellent student. abbie is a well-behaved student. so does this school stand by its decision not to allow abbie on campus on graduation day? >> my name is gary tuchman with cnn. >> reporter: during our visit, we were told the school administration did not want to talk on camera. but the chief public relations woman at the school sent us written statements which declare in part abbie made clear to us that she wanted to keep her struggles private, even if this were not the case, school policy and law require that we keep her medical records and details surrounding this tragic situation confidential. rick ferrad is one of the family's attorneys and a graduate of the school. >> it's almost as they went out of their way to be as mean-spirited about it as possible. >> i love her. and if she would have just given it some more time, that she would have got over what the
14-year-old the bad news. >> and i said the school does not want you to attend graduation because you've been in the hospital. >> reporter: abbie was devastated. her mother called the school. >> abbie has been through so much, been through so much. this would be devastating to her. i cannot believe you are doing this. i said are you a child care professional at all? i said what are you, a bunch of morons? >> reporter: the school did not budge. eight days after the graduation, she wasn't allowed to go to, abbie's step-grandfather was in the house and called abbie's name. he did not get a response. he walked up to her room and saw her in the closet. >> i said oh my god, abbie, what did you do? and i was kind of waiting for an answer. but i knew it wasn't going to come. >> reporter: abbie was dead. she had hanged herself on the clothing rod in her closet. >> i miss her. i wish she was still here.