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“There’s plenty of qualified Americans who are Democrats who don’t have that kind of baggage,” said Sen. Dan Sullivan (R-Alaska).

/PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, has been named a winner in the Build-an-Agent Contest, a competition to...

LivePerson and Google Cloud team up to supercharge agents for stellar customer experiences Collaboration empowers brands to seamlessly leverage AI recommendations to increase agent efficiency and effectiveness News provided by Share this article NEW YORK, May 5, 2021 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, and Google Cloud today announced they are teaming up to help brands make contact center agents more efficient and effective through the power of AI. LivePerson's Conversational Cloud and Google Cloud Contact Center AI's Agent Assist are now in...

SHARE Customer service chat agents are getting a helping hand from Google LLC with Agent Assist for Chat, a new tool that provides them with continuous support while dealing with customers. Announced today, the new service is part of Google’s Contact Center AI offering, which is used by companies to automate their customer service operations. Agent Assist Product Manager Matt Jones and Conversational AI product marketing chief Surbhi Agarwal explained in a blog post that Agent Assist for Chat works by analyzing chat messages to identify the customer’s intent. It then provides recommendat...

LivePerson launches AI Annotator™, empowering brands to automate conversations at an unprecedented pace New tool enables live agents to effortlessly optimize bots and upskill into AI roles News provided by Share this article NEW YORK, Feb. 23, 2021 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, has launched AI Annotator™, a new tool automating brand-consumer conversations faster than ever before by harnessing the expertise of agents to improve Conversational AI. AI Annotator automates conversations faster than ever by harnessing agents' expertise to impr...