CSPAN Newsmakers January 19, 2014
The complaints are going in. They are probably not getting the volume of complaints you would think if everyone was aware that this agency existed. This agency works for you. Listening to him talking about people making a complaint, they will get money back for them. Is it a casebycase basis . They do what they can. They are not your lawyer or advocate. If you file a complaint with them, they forward that to the bank. That can give an extra layer of pressure to resolve the complaint. There are thousands of people that are taking advantage of the opportunity. It may not be something that the pu...