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Detailed text transcripts for TV channel - MSNBC - 20120318:20:22:00

the kensington area of brooklyn, new york. this bustling neighborhood is home to thousands of families, but only one post office. jefferson pang grew up nearby, and in 2006, he captured footage here of the now-famous kensington post office tirade. >> that day in particular, the line was actually out the door. and the gentleman in the back of the line just saw how long the line was and just wasn't going to take it. >> yeah, same to you, honey. same to you. get the manager over here. >> so the postal clerk wasn't very nice, and she had spoken back to him, and he just lost it. >> who the hell do you think you are? >> who the hell do you think you are? >> i'm the customer. that's who the hell i am! >> and? >> you know and. so? we'll see when your job comes up for review. >> the customer quiets down for about a minute while he waits for a manager. but then the clerk says something, and the dispute escalates.

Brooklyn , Post-office , Families , Jefferson-pang , New-york , Thousands , Footage , Bustling-neighborhood , Kensington , One , 2006 , Line

Detailed text transcripts for TV channel - MSNBC - 20120318:20:37:00

you had a bunch of people who didn't know what was going to happen, but yet knew something was going to happen. >> the crowd is anxious. fights have already broken out, and as the minutes tick by, people worry things will only grow more out of control. >> so the best buy manager comes out, is trying to ease whatever tension is in the air, and it was pretty thick. and at that point you knew, when the manager came out and started talking to the crowd, you knew there was going to be some kind of a stampede. the best buy manager gets on the radio and says a few more words. >> all right. everybody, this is the way it's going to go down, okay? >> and that's when the pandemonium, everything just busted loose. >> i need the first 40 individuals to line up -- >> police officers doing whatever they can, trying to push people back. you saw one man just toss -- one officer toss one of the potential customers into his car. once that settled down, we were trying to settle down, figure out what just happened. i couldn't make heads or tails of what the situation was, if

People , Something , Crowd , Things , Out-of-control , Bunch , Didnt-know , Fights , Manager , Kind , Air , Point

Detailed text transcripts for TV channel - MSNBC - 20120318:20:16:00

with sarver and the store manager. he even looks through his wallet. apparently he realizes he's short on cash. >> he went into the cash office right behind the manager, asked her for a job application, and that's when he grabbed that money bag and turned and tried to run out. >> sarver springs into action, and turns out it's lucky sarver is there. he's no ordinary customer. he's a trained corrections officer with the nearby delaware county sheriff's office. he's off duty, but now he's locked, arm in arm, wrestling this criminal to the ground. >> it was an instinct. just reacting to the situation. i just made a split-second decision to protect the business and the employees here. >> while the two struggle, an employee runs back into the office and calls 9-1-1. for this would-be robber, running into an off-duty

Manager , Jeremiah-sarver , Cash-office , Store-manager , Cash , Wallet , Action , Money-bag , Job-application , Lucky-sarver , Sarver-springs , Customer

Detailed text transcripts for TV channel - MSNBC - 20120318:13:18:00

better one. when you say speculation you have a certain nefarious image of snidely whiplashes. sitting in the corner. figuring out how to gain or to man up late the energy markets in order to drive it higher. if you are, in fact the owner of a pension fund or if you are the -- manager of a college endowment, chances are you have been part of the problem contributing to a higher energy prices. if you have any kind of money manager or private wealth management firm or involved with pimco you have been involved part of the problem in driving energy prices higher. in many ways, the villain that we are looking for is in the mirror. >> i think -- i wish oil prices and gas prices were a lot higher. i think that the time is long overdue when we get off our dependence on foreign oil and on fossil fuels generally. let's get to something that we can really -- distinguish ourselves as this country in the future, electric cars, whatever it is that we immediate to do to get beyond this.

Fact , Speculation , Order , Corner , Energy-markets , Image , Owner , Snidely-whiplashes , One , Problem , Firm , Part

Detailed text transcripts for TV channel - MSNBC - 20120318:20:17:00

corrections officer is bad enough, but even worse, the local police station sits only three blocks from the restaurant. as sarver wrestles this thief to the ground, it takes barely 90 seconds for police to respond. when they rush in, the tough part of their job has been taken care of. >> when police arrived, we found an individual on the ground, being detained. he had been loitering around the store. he saw an opportunity where the manager took the money into the office, and at that point, he grabbed the money from the manager and started to run out the door. >> it's not every day that customers so dramatically stop crimes in progress. and while it's not something that police recommend, in this instance, they have only praise for this customer's quick action. >> it was very commendable of this off-duty corrections officer to assist us in foiling this crime. you know, he's a trained individual. being a corrections officer, he's trained at being able to take people down and control them.

Police , Ground , Corrections-officer , Thief , Restaurant , Blocks , Enough , Jeremiah-sarver , Police-station , 90 , Three , Store

Detailed text transcripts for TV channel - MSNBC - 20120318:20:23:00

>> that's your job! that's your job, sweetie. that's your job. do your job! that's your job. >> go to hell. >> you go to hell first, you [ bleep ]. you [ bleep ]! get the manager out here. >> this man's response is extreme. we've all felt the frustration of long lines, long waits, and poor service. >> who the hell does she think she is? >> jefferson pang says he can understand the customer's frustration. >> i thought he was definitely flying off the handle, and the words he was using were a bit extreme for the situation at hand, but i guess he has some really deep issues with this post office, probably just like everybody else in this neighborhood. >> post office officials declined to comment on the incident, but several patrons shared their thoughts on the service here. >> sometimes they make you wait about 40, 50 minutes, so i think it's a long, long time waiting

Go-to-hell , Job , Sweetie , Go-to-hell-first , Manager , Man , Frustration , Response , Service , Lines , Bleep , Felt

Detailed text transcripts for TV channel - MSNBC - 20120318:20:15:00

with a stunning arrest. it's a quiet night at this columbus, ohio, dairy queen when local resident jeremiah sarver stops by for a bite. but shortly after ordering, he can't help but feel something strange is going on. >> while waiting in line, a gentleman came in behind me and was kind of milling around, and we were talking a little bit. and the manager came back by after a couple of minutes and asked the gentleman if he had been helped, and he had stated that he had been helped, and i had realized that he hadn't been. >> it's this suspicious response that prompts sarver to hang out just a bit longer. >> knowing something was a little wrong with that picture, i decided to stick around, and even after my order had come out, i decided to stay. >> security cameras at this dairy queen capture the scene that unfolds. for almost five minutes, this customer paces around. he leans against the counter, next to the trash can, and jokes

Something , Ohio , Jeremiah-sarver , Arrest , Ordering , Bite , Dairy-queen , Columbus , Manager , Bit , Gentleman , Milling

Detailed text transcripts for TV channel - MSNBC - 20120317:19:16:00

or alcohol. while there, josh began making friends. >> me and logan trained together in the program and both left at the same time. we've kind of slept together, watched out for each other. >> going to salvation army, get something to eat. >> this is their daily routine. after spending the day at the library, josh and his friends head to salvation army to eat dinner. with the help of those around him, josh is beginning to learn the realities of surviving on the streets. >> i am sort of new at this and it has been kind of a shock to me and it's one of those things that i'm learning firsthand as i go along. >> it's 117 apiece, plus -- >> anthony and james have just finished talking to the manager of the st. james inn. he won't allow them to share a room. >> getting frustrated. that's what it is. about getting something. >> the manager is willing to rent them separate rooms, but they're $5 short.

Native-josh , Program , Making-friends , Alcohol , Something , Kind , Library , The-salvation-army , Help , Realities , Dinner , Each-other

Detailed text transcripts for TV channel - KGO - 20120315:10:50:00

>> i mean, the show has been on for quite a while now. it's been on for what, eight seasons or ten seasons. >> too long. >> and it's clear -- >> way too long. we've seen enough roses. >> it's clear this is what people want. >> yes. >> so we're talking about jennifer lopez now. >> j. lo. >> and we all just want her to be happy. >> she's a bachelorette. >> right. and to just have sort of that idyllic, you know, home life. well, it turns out now we have some insight as to why that may not be possible. her manager says in the april 2012 issue of "vogue" that she has a personality type where she goes after everything 110%. and going after guys is one of them. and that also she has obsessive guys chasing her. and so that she's a serial monogamist she always has to sort of be with a guy at any particular time. >> well, she can be a monogamist -- >> well, that's admirable i suppose but she doesn't take her time to get to know somebody.

People , Marilyn-dennis-show , It , Seasons , Clear , Roses , Eight , Ten , Yes , J-lo , Bachelorette , Insight

Detailed text transcripts for TV channel - FOXNEWS - 20120314:11:36:00

now. >> of course we don't want the price of gasoline to go up. we want it to go down. >> interesting. republican senator mike lee of utah getting chu to flip-flop in front of the senate energy and natural resources committee. >> lindsay lohan just can't stay out of trouble, apparently! tmz reporting she was leaving a lounge late last night in hollywood when she hit the manager of the lounge with her new porsche. and then took off. no word if the manager was hurt, if the accident is ruled a hit-and-run, that would be in violation of her probation for shoplifting. that probation expires at the end of this month. just when all those reports came out she possibly was getting her life back in order. >> yeah. >> just this close. >> all right. let's see what brian is up to with regards to sports this morning. >> yeah, you know, as always, president obama making sure to fill out his ncaa brackets. you know, his final four is kentucky, missouri, ohio state and north carolina. i also took the british prime minister to last night's opening night dance. yes, march madness dance that is.

Course , Republican , Gasoline , Price , Lindsay-lohan , Front , Us-senate , Mike-lee , Energy-and-natural-resources-committee , Flip-flop , Utah , Word