WRC News4 At 4 May 11, 2015
Crews had to walk far into that tunnel to the middle in fact before they found the sparking that was causing the smoke and then they had to replace the insulators smoking. By that point, the damage was done leaving riders stranded for hours and some said they werent given clear directions on what to do. Communication, what would you rate . Poor . Zero. A negative zero. Like they incompetent. Everything is disorganized. Its just just hectic. Reporter now, coming up at 5 00, can you actually get a refund if you were stuck in that mess . Jim, back to you. All right. Adam thank you. Metro sent an ...