Airline Must Pay for Chatbot's Bad Bereavement Fare Advice
An Air Canada representative admitted the airline's chatbot provided "misleading words" to a customer trying to book a bereavement fare. But you can't blame...
Source: newser.com
Page 3 - Ticket Refund Application News Today : Breaking News, Live Updates & Top Stories | Vimarsana
Stay updated with breaking news from Ticket Refund Application. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Top News In Ticket Refund Application Today - Breaking & Trending Today
Air Canada Ordered To Pay Damages To Customer Who Was Misled By Its Chatbot
Air Canada, the largest airline in the North American country, was ordered to pay partial refund to a passenger after its chatbot provided inaccurate information, misleading the person into purchasing a full-price ticket.
Source: ndtv.com
Air Canada Has to Honor a Refund Policy Its Chatbot Made Up
The airline tried to argue that it shouldn't be liable for anything its chatbot says.
Source: wired.com
Air Canada Ordered to Pay Passenger Damages After Chatbot Lied About Bereavement Discounts
The Tribunal judge said Air Canada’s suggestion that the chatbot was a “separate legal entity responsible for its own actions” didn’t make sense.
Source: gizmodo.com
Air Canada AI chatbot lies to passenger about bereavement discounts
The airline has to pay damages after a judge rejected Air Canada’s suggestion that the chatbot was a “separate legal entity responsible for its own actions”
Source: qz.com