Dufry closes challenging 2020 with foundations laid for strong recovery Dufry will focus on growth opportunities including accelerating expansion in Asia, digitalisation or further channel diversification Dufry concluded the challenging financial year 2020 with turnover of CHF2.56bn (-71% yoy) and organic growth declining 69.8% year-on-year. Dufry’s performance in the year was impacted by the unprecedented level of disruption in its retail operations, driven by international travel restrictions implemented by governments worldwide and temporary operational shut-downs of airports, cruise lines and other channels. However, the company stated it closed the year with strong liquidity, full cash flow control, strategic initiatives to drive recovery and the encouraging re-initiation of travel as restrictions slowly eased from Q3. That growth has plateaued since Q4 due to renewed containment measures in some countries, mainly Europe. The retailer said spend per passenger continues to be elevated due to passenger mix and profiles.