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of the plane's fuselage. a door can be installed at the boeing factory. it depends on the seating configuration ordered by the airline. this airplane did not have a door. instead, there was a door plug there that you would see from the outside, you wouldn't really know it from the inside. this plane in question rolled off the factory floor only a few months ago, october 15th was the first flight. about 150 flights for alaska airlines since then. this has thrust boeing under the microscope once again, the latest in a litany of issues with the 737 max family. killed 346 people in two crashes abroad, there was a 20-month long grounding in the u.s. that ended in november of 2020. since, boeing has been dogged by quality control issues. the good news here, 171 passengers and six crew members, all okay. >> pete muntean, thank you so much. for the passengers onboard, it was truly terrifying. cnn's stephanie elam joins us