because of the last few years. the quote you hear, and you tell biden, you simply cannot jawbone americans into believing things are better than they feel. you just said something similar but you were pretty direct there. explain what you mean. how has he jawboned? >> i don't know if you recall his press conference before the anniversary of his inauguration, but he was very, very energetic in selling all of his achievements and selling the idea of progress. and i just could see people around the country who are struggling still with this virus, who are struggling still with a sense of we don't have control of things. we're struggling with violence on the streets and we're struggling with all the p permutations of this virus and its aftermath saying, what are