administrative charges, but in terms of reforming police department, lots has to be done. he's not promising overnight success, however. >> there is not overnight success. it's going to take time. this is a police department that has been -- >> how patient are residents expected to be, though? >> well, i'm quite sure residents want this done asap, but the fact of the matter is it's going to take time. here again, chief williams inherited a lot of what's going on here in cleveland. i'm more than confident that he's going to seek out support, help, counsel, from other colleagues and chiefs around the country as he deems necessary in order to help move through this process. but this is a community that of course is in a great deal of pain and we understand it, because the circumstances around this case certainly doesn't make sense to a lot of people but the due process system has spoken. we have to respect that. now we just have to figure out as a community how does cleveland move forward. i think we all have to be a part of that process. >> we have to leave it right there. we're going to take a short