test. any sign any of this is improving? >> reporter: steph, covid infections here in new york continue to soar. more than 28,000 wednesday alone, breaking another record, and as far as this covid testing lines, you just have to take a look for yourself, not much improvement, especially here in front of the med rite in manhattan. i spoke to folks earlier in line they got here around 6:00 this morning, didn't start taking patients until 9:00 so they were out here for hours in the cold. >> we have a baby at home and so i just want to make sure i'm safe. i have a hoarse something but you know, i feel fine but i don't want to take any chances with seeing family especially after christmas. >> reporter: steph, there is good news, though, because help is on the way, and it's already here in some places. in fact, across the city, across