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We should realize ousted the efforts to encourage adoption nationwide. While many stakeholders approach the issue differently we all have a common goal as the officials private sector Business Leaders and committee probers we have a role to play to reduce the cost of disaster i appreciate the opportunity to testify with any questions you may have. Good morning. Think youre traveling this important hearing today for solutions to controlling the in increased cost of Natural Disasters provided Senior Vice President of catastrophe Risk Management at travelers insurance and i am testifying today on...

Back them in that score 100 . All right, fine. Let me ask you this, administrator, when will performance assessments using the new metrics begin to be used, and will any aspect of the performance evaluation process change to track performance over time rather than performance on a single test . In other words, how are you going to ensure tsos are at the top of their game every day not just when job performances are happening . Those are already changed. They have been explained and announced to the workforce. All right. Finally, let me ask you, how will you balance wait times with a focus on s...

Thirdparty contractor. We recruit from all walks of life. I have people with ph. D. S who are front line screeners, who have retired and come back into the workforce. People with music degrees. All walks of life. As you might expect in a workforce of 44,000 screeners you have a broad range of people at all ages. One last question because my time is almost up. If we were to interview 100 folks who had left, not for calls but just left, what would be the dominant reason they cited . Either their expectations werent met or they lost interest. Why do folks leave . Well, ill give you some thoughts ...

I think you can never market that enough. But i do believe it really comes down to understanding that were all in the same system together. We have different roles to play. But we can play those roles in a complementary fashion. The airlines have been working very hard to enforce the one plus one rule, meaning the one carryon bag and one handbag or briefcase. Their challenge is, well, its not my business 0 address their Business Models, but i can tell you its just a fact that a lot more stuff is arriving, its packed more full of things, people have electronics in there. Screeners have to be ve...