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Captions through the cc button on the bomb right corner of the video player. The video will be available torii broadcast. Continue presentation will last an hour, afterward wedll have time for questions. Should say towards the end well have time for questions using the ask a question button on crowdcast. Well try to get to as many as possible. Were adding new eventdiffer. Upcoming programs including growing up in iran in los angeles, book appeared edward snowedden and michael shurmur, our annual engaged uw science series that reports from uwlines and installments or our jazz live series. Also ...

Woodruff all that and more on tonights pbs newshour. Major funding for the pbs newshour has been provided by moving our economy for 160 years. Bnsf, the engine that connects us. And the william and flora hewlett foundation, helping people build immeasurably better lives. Supported by the rockefeller foundation. Promoting the wellbeing of humanity around the world by building resilience and inclusive economies. More at rockefellerfoundation. Org and with the ongoing support of these institutions and individuals. This program was made possible by the corporation for public broadcasting. And by c...

Back them in that score 100 . All right, fine. Let me ask you this, administrator, when will performance assessments using the new metrics begin to be used, and will any aspect of the performance evaluation process change to track performance over time rather than performance on a single test . In other words, how are you going to ensure tsos are at the top of their game every day not just when job performances are happening . Those are already changed. They have been explained and announced to the workforce. All right. Finally, let me ask you, how will you balance wait times with a focus on s...

Thirdparty contractor. We recruit from all walks of life. I have people with ph. D. S who are front line screeners, who have retired and come back into the workforce. People with music degrees. All walks of life. As you might expect in a workforce of 44,000 screeners you have a broad range of people at all ages. One last question because my time is almost up. If we were to interview 100 folks who had left, not for calls but just left, what would be the dominant reason they cited . Either their expectations werent met or they lost interest. Why do folks leave . Well, ill give you some thoughts ...

I think you can never market that enough. But i do believe it really comes down to understanding that were all in the same system together. We have different roles to play. But we can play those roles in a complementary fashion. The airlines have been working very hard to enforce the one plus one rule, meaning the one carryon bag and one handbag or briefcase. Their challenge is, well, its not my business 0 address their Business Models, but i can tell you its just a fact that a lot more stuff is arriving, its packed more full of things, people have electronics in there. Screeners have to be ve...