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Customer service wisdom from Walt Disney, Steve Jobs, Maya Angelou, Sam Walton, Jeff Bezos, and more.

SXSW is taking a major step in promoting brand activism, diversity, equity, and inclusion through its Advertising and Brand Experience track.

According to a city government official, NYCHA brass first found out this past Thursday that traces of the dangerous chemical had been detected in the water at the Riis Houses in the East Village.

Nobody Owes Us Attention Tuesday, February 23, 2021   I have a quirky book problem. Once I get through the first few chapters of a book, I feel obligated to keep going, even if I’ve entirely lost interest. I start skimming, flipping through pages—doing anything so that I feel like I reached the end legitimately. It seems absurd even as I do it, but if I page through to the...

0 i have a story we do in the "washington post," where his former mentor tom mccain, former governor of new jersey says this may be the most talented -- people are going to ask themselves, do we want all that in the white house? >> and thank you all for co watching "state of the union." if you missed any part of today's show, find us on i-tunes. fareed zakaria gps is next. this is "gps" the global public square. welcome to all of you in the united states and around the world, i'm fareed zakaria. we start today's show with some big questions. is al qaeda back? is iraq collapsing? we have a ve...