2020 full year results highlights: Net revenue (beia) organic growth -11.9%; per hectolitre -2.4% Consolidated beer volume -8.1% organically Heineken volume resilient -0.4% Net profit (beia) €1,154 million, -49.4% organically Diluted EPS (beia) €2.00 (2019: €4.38) EverGreen strategic review update: Placing consumers and customers at the core, enhance our portfolio and strengthen our digital route to consumer Raise the bar on sustainability and on our people agenda Step up in productivity starting with €2 billion gross savings through 2023 to fund our journey for operating leverage beyond Dolf van den Brink, Chairman of the Executive Board / CEO, commented: "In a year of unprecedented disruption and transition, our teams rose to the occasion and quickly adapted while not losing sight of the need to continue investing for the future. The impact of the pandemic on our business was amplified by our on-trade and geographic exposure. We took diligent cost mitigation actions balanced with continued investment behind our growth platforms. We gained share in most of our key operations, a testimony to our ability to adapt and stay close to our customers and consumers in these turbulent times. The Heineken brand was a bright star, with a continued outstanding performance in Brazil. I applaud the dedication and resilience of our employees and their commitment to support each other, our customers and communities over the past year.