under pressure to send troops to fight overseas. it used bonuses and student loan forgiveness to help fill its ranks in high demand units or those about to deploy, but the guard also gave the payments to others. the program was rife with abuses. in 2011, a manager was sentenced to 30 months in prison for doling out more than $15 million to ineligible soldiers. the pentagon says some of the soldiers should have known they didn't qualify. now the government has demanded money back from more than 10,000 guard members. repayments can total upward of $15,000 plus interest. >> when they were hitting me up with those collection letters, i would have sleepless nights. >> reporter: robert richmond served in afghanistan and iraq where he survived three enemy ambushes. when he didn't pay back his bonus, he said the guard reported his debt to credit agencies and ruined his credit score. >> it felt like betrayal. it was depressing. it's absolutely unbelievable they would do this to someone who spent so much time serving their country.