staff sergeant robert bales lived with his wife and two young children and packed up the family's belongings. his wife and children have been moved to nearby joint base lewis-mcchord because of threats of repraisal. kassie holland lives next door and paints a very different picture of the man who allegedly shot, stabbed and burned 16 afghan civilians. >> he was always happy, a happy guy full of life. i really wouldn't expect it. >> reporter: robert bales grew up in norwood, ohio, outside cincinnati, where he's remembered as a good football player and friend to michael blevins. they were in touch last month on facebook. >> i've known him since the time i was two years old and nothing in his character shows that he's going to go out and just massacre innocent people. >> reporter: but there was another side to bales. in 2002, he was accused of assaulting a girlfriend and was required to undergo anger management. in 2008 he was cited for leaving the scene of an accident. but his financial problems were