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Live Breaking News & Updates on Dxm

Stay informed with the latest breaking news from Dxm on our comprehensive webpage. Get up-to-the-minute updates on local events, politics, business, entertainment, and more. Our dedicated team of journalists delivers timely and reliable news, ensuring you're always in the know. Discover firsthand accounts, expert analysis, and exclusive interviews, all in one convenient destination. Don't miss a beat — visit our webpage for real-time breaking news in Dxm and stay connected to the pulse of your community

TCN Launches Call Center Data Updates

TCN has debuted a data tool for its contact center platform.

Data-explorer-aids-call-center-administrators , Salesforce-updates-service , List-management-services , Data-explorer , Kay-bird , Management-services , Customer-experience-conundrum , Fix-bad-experiences , Make-good-ones , Explorer-aids-call-center-administrators , Marketing-clouds-with-conversational

What It Means to Have a Digital Mindset

A new book calls for business leaders to develop a digital mindset — without the need to become digital experts.

Ethiopia , Thomas-finneran , Cynthia-beath , Michelle-dennedy , Sara-menker , Jeanne-ross , Geoffrey-moore , Pedro-martinez , Paul-leonardi , Jonathan-fox , Theodore-levitt , Tsedal-neeley

World's Biggest Tech Companies See Dramatic Declines

The market seeks profits, not promises, as a hope-fueled bull market sputters.

China , Russia , Ukraine , Twitter , Netflix , Big-technology-podcast , Nasdaq , Microsoft , Mark-basarab , Dan-ives , Big-tech

Are You Ready for the World of Influencer Marketing in B2B?

Though we most often associate influencer marketing with consumer products, there is potential in B2B.

Joel-matthew , Guy-kawasaki , Instagram , Youtube , Linkedin , Twitter , Gartner , Marketing-is-not-new , Social-media-marketing-strategy , Public-relations-impact , Pandemic-lessons , Marketing-leaders

Google Analytics 4 to Be Only Option in 2023

Google is forcing the switch to Google Analytics 4, causing headaches for many marketers. Find out exactly what changes — good and bad — are in store.

California , United-states , Austria , Austrian , Vidhya-srinivasan , Cmswire-dom-nicastro , Brian-clifton , Google , Google-headquarters , Greg-bulla , Google-analytics , Universal-analytics

Smartly.io Now a TikTok Partner, Edge Beats Safari, More News

Safari loses second-place ranking, Conversica announces 6sense partnership, Smartly.io named TikTok marketing partner and more news.

Scott-brinker , Anita-brearton , Mark-jancola , Melissa-yang , Frans-riemersma , Mozilla-firefox , Tiktok-marketing-partner-program , Microsoft , Campaign-management-partner-for-tiktok , Google-chrome , Microsoft-edge , New-martech

Should You Abandon Customer Acquisition and Focus on Retention?

There's nothing like the rush of customer acquisition for marketers. But is it worth the time and effort?

India , Oleksii-nykonchuk , Bain-company , Where-are-marketing-leaders-focusing , Customers-are-more-willing , Marketing-metrics , Marketing-generates-more-profit , Based-marketing-can-improve-customer , With-amazon-prime , Why-marketers-need , Obsess-over-net-revenue , Average-order-values

What Exactly Did Your Customer Just Say?

Customer surveys are great, but are you asking the right questions at the right time?

Pavel-losevsky , Most-important-customer-survey , End-game , Determining-customer , Why-behind-customer , Should-be-beginning , Right-customer-surveys , Ken-peterson , Dxm , Customer-experience , Voc , Cxm

Powering Digital Transformation by Changing Fixed Organizational Mindsets

Digital transformation involves change, which includes change in how people think. Can CIOs lead the charge here?

Michigan , United-states , Paige-francis , Deb-gildersleeve , Paula-okeefe , Carrie-shumaker , Martin-davis , David-seidl , Anthony-mcmahon , Ocskay-bence , Carol-dweck , Geoffrey-moore

What Should You Do With Your Inactive Email Subscribers?

Should you email inactive subscribers who haven’t opened or clicked any of your promotional emails in a long time? That is the question.

Canada , Kevin-daugherty , Inactive-subscriber-does-not-have , Standard-industry , Generate-more-loyalty , Brands-make-exceptions-around , Black-friday , Cyber-monday , Mail-privacy-protection , Improve-your-automated-marketing , Every-brand-stops-emailing-their