november date could be make or break for affordable care, according to one former obamacare official who didn't want to be identified. he says the government has weeks, not months, to fix the web site before the entire business model gets thrown off. joel agrees that fixes must come fast. he was director of the h.h.s. office of exchanges. >> the longer they go, the more people get impatient about it. for the period we're in now, i think we're very much in a zone where the administration has about a month here to get it right. >> reporter: today, the government said as few as three in ten people who try can complete the application process, but they say nine in ten people are at least able to create an account. however, i tried three times today to create an account, and the system, scott, would not let me do it. >> pelley: a lot of people with identify with that. sharyl in washington for us tonight. thank you, sharyl. there was a revelation today in